Shipping Time Explanation: After our products have been carefully selected and empowered by a spell, they will begin a long cross-country journey.Due to the long distances involved, the estimated shipping time is approximately 7 to 15 days. We understand that this may require your patient wait, and we sincerely apologize for any inconvenience. We appreciate your understanding and patience.

Global Shipping Policy: We are committed to delivering our products to every corner of the world. However, please be aware that some remote areas may not be covered at this time. If you have any questions regarding our delivery scope, feel free to contact us before placing an order, and we will be more than happy to assist you.

Customs Duty Notice: Please be advised that we do not bear any import duties or related taxes. As some products are sourced from overseas warehouses, you may be required to pay the corresponding import duties or taxes.

Return and Exchange Policy: We offer a 30-day hassle-free return and exchange service. Whether you encounter sizing issues, product damage, or simply change your mind, we are more than willing to assist you with a refund or exchange.

Return and Exchange Process: To initiate a return, please send an email to our customer service at service@sparkmart369.com. We will respond to you within 24 to 48 hours with the specific return address. When returning items, please ensure that the products are unused and the packaging remains intact. Once we receive the returned goods, we will immediately process the refund or exchange. The refund process usually takes 1 to 2 working days to complete, and the funds will be directly returned to your original payment method. If the original payment tool requires more time to process the refund, please contact their customer service department for further assistance.

Please notify us for return or exchange within 30 days after receiving the package to avoid loss.

Return Shipping Cost: When returning items, you will need to bear the shipping cost and can choose a courier service you trust. To ensure a smooth return process, we recommend using a courier service with tracking capabilities.

Order Cancellation Policy: If you need to cancel an order due to a mistake or a change of mind, please inform us as soon as possible. If the order has not been dispatched, we will immediately process the cancellation and provide a full refund.